The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed. In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device.
Your PC was recently updated, but wasn't restarted. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store. Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. To check if your PC is authorized, see Add a device to your Microsoft account.
A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. While this known issue is fixed in the Windows 10 Version 20H1 May Update, you might need to take the following steps if you are still experiencing this error:.
Microsoft Store doesn't open. Fix problems with apps from Microsoft Store. Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app.
Troubleshoot Microsoft Store app. Sales support help. Microsoft Store More Need more help? Join the discussion. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free.
See what payment method you have on file and make sure that it isn't expired, declined, or failed. Contact Apple Support for assistance. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download. Restart your iPhone or restart your iPad.
If you still can't download or update apps on your iPhone or iPad, contact Apple Support. Open the App Store and sign in If a blue account button appears at the top of the App Store, you might not be signed in. Manually update the app In the App Store, try to update the app manually. Check your payment method You might need to have a payment method on file, even if the app that you want to download is free.
Prioritize the download From the Home Screen, touch and hold the app.
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